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Benson Recovery is the 24/7 admissions entry point for medical detox and addiction treatment at Benson Recovery Center. Worried about yourself or someone you love? Start with a free, confidential call.

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24/7 admissions
Medical detox
Residential treatment
Partial hospitalization
Intensive outpatient
Virtual outpatient
Free insurance check
Confidential

You're not alone in this.

44.6million

people in the U.S. ages 12 and older had a substance use disorder in the past year.

22.3million

adults consider themselves in recovery or recovered from a substance use disorder.

16percent

of people who needed treatment received it. Reaching out is how that changes for you.

Source: 2025 National Survey on Drug Use and Health from SAMHSA, as reported by the Addiction Policy Forum.

Understanding addiction

You don't need the right words or a diagnosis to ask for help. Many people we hear from have never been in treatment.

Addiction is a medical condition.

The medical term is substance use disorder. It's a chronic condition that changes how the brain handles reward, stress, and self-control. That's why people can keep using even when they badly want to stop. It isn't a moral failure or a lack of willpower.

Yes, it can be treated.

There's no one-time cure, but people manage addiction and build lasting recovery, much as they manage diabetes or high blood pressure. If relapse happens, it's a sign the plan needs adjusting. It doesn't mean you failed.

Other conditions matter too

Depression, anxiety, and trauma often go along with addiction. Tell admissions about them so your care team has the full picture.

Signs to look for

Clinicians look at 11 signs. Having two or more within a year can point to a substance use disorder. These are some of them. This list isn't a diagnosis.

Using more, or for longer, than you meant to
Wanting to cut back but not being able to
Strong cravings
Falling behind at work, school, or home
Continuing even though it's hurting your health or relationships
Needing more to feel the same effect
Feeling sick when you stop or cut back

Don't stop alcohol or benzodiazepines suddenly without medical advice

Withdrawal from these substances can cause seizures and can be life-threatening. After a period without opioids, the body loses tolerance, so returning to a previous amount can cause a fatal overdose. Learn about medical detox

What we treat

Care starts with what you're using and how it affects your body. If you don't see your situation here, call and ask.

Alcohol

Withdrawal can be dangerous. Talk with a medical professional before you stop.

Opioids and fentanyl

Includes heroin and prescription pain medications. Medications can help with withdrawal and reduce overdose risk.

Benzodiazepines

Anti-anxiety and sleep medications. Stopping suddenly can cause seizures, so medical guidance matters.

Stimulants

Includes cocaine and methamphetamine. Withdrawal can bring severe depression and intense cravings.

Prescription medications

Dependence can begin with a medication you were prescribed. It's still treatable, and it's still worth asking for help.

More than one substance

Combining substances can raise the risks of overdose and withdrawal. Tell us everything you're using so we can keep you safe.

The steps in treatment

Most people start with the most support they need, then step down as they get stronger. A clinical assessment finds your starting point, and not everyone needs every step.

Step 1

Medical detox

24-hour care

What it is: A medical team monitors withdrawal symptoms and works to keep you safe and as comfortable as possible. Medication may be used when it's clinically appropriate.
Who it helps: People at risk of withdrawal symptoms, especially from alcohol, benzodiazepines, or opioids.
How long it lasts: Often several days to about 10 days, depending on the substance and your health.
What comes next: Detox treats withdrawal, but it doesn't treat the addiction itself. Your team helps you move directly into the next step.

Step 2

Residential treatment

24-hour care

What it is: A licensed clinical program where you stay on site with staff around the clock. Your days include individual therapy, group therapy, education, and medical and psychiatric support as needed.
Who it helps: People who need daily structure and time away from everyday triggers, often right after detox.
How long it lasts: Often around 30 days. Some people need more or less time.
What comes next: Most people step down to PHP or IOP so they can practice new skills with support close by.

Step 3

Partial hospitalization program (PHP)

20 or more hours a week

What it is: An intensive day program, typically several hours a day on most weekdays. You get many of the same therapies as residential treatment, but you don't stay overnight at the program.
Who it helps: People who are medically stable and need a high level of treatment, but not 24-hour care.
How long it lasts: Often a few weeks, based on your progress.
What comes next: Many people move to IOP as they regain stability.

Step 4

Intensive outpatient program (IOP)

9 to 19 hours a week

What it is: Group and individual therapy several days a week, with schedules that can leave room for work, school, or family.
Who it helps: People who are ready for more independence and still need regular treatment, or whose needs don't call for a higher level of care.
How long it lasts: Often several weeks to a few months.
What comes next: Many people move on to standard or virtual outpatient care.

Step 5

Virtual outpatient (Virtual OP)

Usually under 9 hours a week

What it is: Therapy and support by secure video, for people located in a state where we're licensed. Admissions can confirm whether it's available where you live.
Who it helps: People who are stable in their recovery, have a private place to connect, and want ongoing care that fits daily life.
How long it lasts: It varies. Your care team reviews your plan with you regularly.
What comes next: You and your care team build a long-term plan for staying well once outpatient care ends.

Not sure which step fits? Admissions can help you work it out, right now.

Call (800) 555-0199

What treatment can include

Your plan depends on your needs and your level of care. Admissions can tell you what applies to you.

Individual therapy

One-on-one time with a therapist to understand what's driving your substance use and build skills to manage it. Approaches can include cognitive behavioral therapy and motivational interviewing.

Group therapy

Sessions with others working through similar challenges, led by a clinician. Many people find they feel less alone here.

Medications, when appropriate

FDA-approved options for opioid use disorder include buprenorphine, methadone, and naltrexone. For alcohol use disorder, they include acamprosate, disulfiram, and naltrexone. Ask admissions which are available to you.

Mental health care

Depression, anxiety, and trauma can be part of the picture, so your team takes them into account in your care plan.

Family involvement

With your permission, the people close to you can learn about addiction and how to support your recovery.

Relapse prevention

You'll learn to recognize your triggers and warning signs, and build a plan for what to do when things get hard.

What to expect, from first call to long-term recovery

Reaching out doesn't commit you to anything. Here's how the whole experience usually goes.

What to bring

Photo ID and insurance card
Current medications in their original containers
Comfortable clothes and basic toiletries
Names and phone numbers of people you may want to contact

Don't delay care because you don't have everything on this list. Admissions can go over the details with you.

Reach out
Call, text, chat, or send a form, for yourself or someone else. Tell us what's going on in your own words.
Complete a short screening
We'll ask about substance use, health, medications, and safety to understand what level of care may fit.
Verify your insurance
We contact your plan and explain your benefits and likely costs in plain language before you decide.
Arrive and get assessed
If you decide to move forward, we'll agree on a time and help you plan how to get here. Our clinical team then evaluates your needs and starts your care plan.
Move through care
You begin at the level you need and step down as you get stronger. Your team adjusts the plan along the way.
Plan for what comes next
Before treatment ends, you and your team build a long-term plan for staying well.

Check your insurance before you decide

Checking your benefits costs nothing and doesn't commit you to treatment. Share your plan details here, or call with your insurance card nearby.

Insurance terms, explained

Deductible: What you pay each plan year before your plan starts paying for most services.
Copay or coinsurance: Your share of each service, as a set amount or a percentage.
Out-of-pocket maximum: The most you'd pay for covered in-network services in a plan year.
Prior authorization: Your plan's approval for a service. We can tell you if your plan requires it.

Results come from your plan and aren't a guarantee of payment. Your insurer decides final coverage. This check applies to Benson Recovery services only.

Worried about someone you love?

You can call on their behalf, even if they aren't ready to talk.

Talk through your options

Learn what you're facing

Addiction is a medical condition. Understanding that can make it easier to talk without blame.

Choose the right moment

Talk when they're clear-headed and things are calm. Say what you've noticed and that you care. We can help you plan what to say.

Be ready to act

Have the admissions number handy, so you can call together if they say yes. Willingness can change quickly.

Take care of yourself

This is hard on families. Your own support and limits matter too.

Know how to respond to an overdose

Call 911. If you think it involves opioids, give naloxone if you have it.

Once someone is in treatment, privacy laws limit what we can share with family unless the client gives permission.

Common questions

Is this confidential?

Yes. Federal privacy laws protect health and substance use treatment information. We won't share your information without your permission, except where the law allows or requires it.

Will my employer find out?

We won't share your information with your employer without your permission, except where the law allows or requires it. Admissions can talk through what to consider about time away from work.

Can I call about someone else?

Yes, even if they aren't ready to talk. We can explain the options and help you plan what to say.

How soon can treatment start?

It depends on medical needs, insurance, and availability. Admissions can tell you what's possible when you call, at any hour.

How long does treatment take?

It varies by person and level of care. Your care team reviews your progress and adjusts the plan with you. See the steps in treatment for typical lengths.

What if I don't have insurance?

Call and ask. Admissions can talk through your options. You can also reach the free SAMHSA National Helpline at 1-800-662-4357 for treatment referrals.

I've been to treatment before. Can I still call?

Yes. Many people need more than one try, and relapse doesn't mean you failed. Tell us what helped and what didn't.

Is it safe to quit on my own?

Not always. Talk with a medical professional before stopping alcohol, benzodiazepines, or opioids. Medical detox gives you monitoring and treatment during withdrawal.

Learn more from the National Institute on Drug Abuse, SAMHSA, and the American Society of Addiction Medicine. This page isn't a substitute for medical advice.

About Benson Recovery

We provide medical detox, residential treatment, a partial hospitalization program, an intensive outpatient program, and virtual outpatient care for people with substance use disorders.

Open every hour

Admissions is available 24 hours a day, 7 days a week.

Guided by assessment

A clinical assessment guides where you start and how your care changes.

Every step of care

From medical detox through virtual outpatient, you can step down as you get stronger.

Clear about cost

We explain your benefits and likely costs before you decide.

Our connection to Benson House

Benson Recovery, a trusted program brought to you by Benson House. The two are separate services that serve different client populations and use different payment systems. This website covers Benson Recovery only.

Let's talk it through.

You don't need to have it all figured out before you call.

Addiction can get worse quickly without treatment, and an overdose can happen without warning. Admissions is open right now, 24 hours a day, 7 days a week. Your first step can be a conversation today.

Call(800) 555-0199The fastest way to reach us, any hour TextSend a textIf talking feels like too much right now FormRequest a callbackWe'll contact you the way you prefer

Admissions hours

24 hours a day, 7 days a week.

Referring a client?

Clinicians, employers, and other professionals can call the same number to talk through a referral.

In an emergency, don't wait for a callback

Call 911 for an overdose, seizure, severe confusion, or any immediate danger. If you think someone has overdosed on opioids, give naloxone if you have it and call 911. For thoughts of suicide or a mental health crisis, call or text 988.